At AramLines Group, we are deeply committed to protecting your personal data and respecting your privacy. Although our premium private chauffeur services are operated exclusively within the borders of the Kingdom of Morocco, our clientele is global. Therefore, this comprehensive Privacy Policy is designed to comply with stringent international data protection frameworks, including the European Union’s General Data Protection Regulation (GDPR), the United Kingdom's UK-GDPR, and various United States privacy laws (such as the CCPA/CPRA), alongside Moroccan national data protection legislation (CNDP).
This document meticulously explains what information we collect, how we securely process it, who we share it with, and your absolute rights regarding your personal information.
We adhere to a strict "Data Minimization" policy. We distinguish between two primary types of data collected directly from you:
AramLines is an exclusive transportation company, not a data broker. We want to make this unequivocally clear:
To provide a secure and seamless experience, we partner with industry-leading third-party processors. We do not store financial data natively.
To ensure flawless pickups and top-tier customer service, our dispatchers or your assigned chauffeur will contact you prior to your journey.
As outlined in our Terms & Conditions, the successful execution of your premium transfer relies entirely on the data you provide.
Absolute Liability Disclaimer: You are legally responsible for ensuring that the First Name, Last Name, WhatsApp Number, Email, and Flight Details, Journey infos provided are 100% accurate. If our chauffeur cannot reach you at the pickup location due to a disconnected number, an incorrect WhatsApp contact, or a wrong flight number, the ride will be classified as a "No-Show" and cancelled immediately. AramLines will not issue any refunds or assume any liability for failed services resulting from inaccurate client data.
Because AramLines operates exclusively in Morocco, the personal data of our international clients (from the USA, Europe, Asia, etc.) is necessarily transferred to, processed, and stored on secure servers accessible from our headquarters in Marrakech, Morocco. By submitting a booking or creating an account, you provide explicit, informed consent for this international transfer, which is strictly necessary for the performance of the transport contract.
We respect your privacy and are committed to protecting your personal information. We retain your data only for as long as is necessary to provide our services, resolve disputes, and fulfill our legal obligations under the laws of the Kingdom of Morocco.
For our clients residing in the European Economic Area (EEA) and the United Kingdom, we grant the full spectrum of rights under the GDPR:
We frequently serve clients from the United States. In compliance with the California Consumer Privacy Act (CCPA) and other emerging US state privacy laws (such as in Virginia, Colorado, and New York), we affirm the following:
Under GDPR Article 17 (and equivalent global laws), you have the absolute Right to Erasure (the right to be forgotten). Because we utilize Google Firebase for authentication, Simply logging out of your account on our platform does not mean your account has been deleted. To ensure your account is deleted from our platform, please delete it permanently. This will also delete both your accounts from the Firebase cloud database..
if you have any questions please contact our team support@aramlinesgroup.com with the subject: Our data protection team will manually verify and process the request, thirty (30) days of receipt.
AramLines is a premium service designed exclusively for adults. In compliance with the US Children's Online Privacy Protection Act (COPPA) and GDPR-K, we do not knowingly collect, solicit, or process personal data from anyone under the age of 18. If you are under 18, you are strictly prohibited from using our platform or booking a service. If we discover that we have inadvertently collected data from a minor without verified parental consent, we will delete that information immediately.
We treat your data with the highest level of security. All data transmissions between your browser and our servers are encrypted using standard SSL protocols. Access to our Admin Email Dispatch System is strictly limited to authorized dispatch managers via multi-factor authentication (MFA). While no internet transmission is 100% secure, we implement commercially viable, enterprise-grade measures to prevent unauthorized access, alteration, or data breaches.
Our website may contain links to external third-party sites (e.g., tourism boards, hotels, or payment gateways). AramLines is not responsible for the privacy practices, tracking cookies, or content of these external websites. We strongly encourage you to read the privacy statements of every website you visit after leaving our platform.
AramLines Group reserves the right to update, modify, or amend this Privacy Policy at any time to reflect changes in international data protection laws, Moroccan legislation, or our operational processes. Any changes will be posted on this exact page with an updated "Last Updated" date at the top. Continued use of our booking platform following such changes constitutes your acknowledgment and acceptance of the revised policy.
Your privacy matters to us. If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or need clarification on how we handle your information globally while operating locally in Morocco, please contact us: